OverlandCare Level 1 - Extended service agreement (uplift) - advance parts replacement - 1 year - shipment - response time: 2 business days - for SnapServer XSR 40
OverlandCare Level 1 - Extended service agreement (extension) - advance parts replacement - 1 year - shipment - response time: 2 business days - for SnapServer XSR 40
OverlandCare Level 3 - Extended service agreement (uplift) - parts and labor - 3 years - on-site - 9x5 - response time: 4 business hours - for SnapServer XSR 40
OverlandCare Level 3 - Extended service agreement (uplift) - parts and labor - 1 year - on-site - 9x5 - response time: 4 business hours - for SnapServer XSR 40
OverlandCare Level 3 - Extended service agreement (extension) - parts and labor - 1 year - on-site - 9x5 - response time: 4 business hours - for SnapServer XSR 40
OverlandCare Level 3 - Extended service agreement (uplift) - parts and labor - 1 year - on-site - 9x5 - response time: 4 business hours - for SnapServer XSR 120
OverlandCare Level 3 - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: 4 business hours - for SnapServer XSR 120
OverlandCare Level 4 - Extended service agreement (extension) - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for SnapServer XSR 120